Conversations in Isolation: A Mixed-Methods, Multi-Perspective Evaluation of Extreme Electronic Service Learning During COVID-19

Abstract

Due to physical proximity constraints imposed by COVID-19, extreme electronic service-learning (e-service-learning)—instruction and service offered completely online—allowed for the safe continuation of service-learning experiences. Using a combination of surveys and an autoethnographic approach, this study describes findings of an intergenerational extreme e-service-learning project from four perspectives: students, assisted living facility residents, community partner, and course instructor. Positive impacts were noted on personal, social, and learning contexts among each of the four perspectives.